Terms & Conditions – Wedosofas.com
Last updated: 09/02/2026
Welcome to Wedosofas.com (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and the purchase of products from us.
By using this website or placing an order, you agree to be bound by these Terms.
1. About Us
Wedosofas.com is operated by:
We Do Sofas
Rose Bay Furniture LTD
Email: sales@wedosofas.com
Phone: 01213734512
Company Registration Number: 5116520
VAT Number: 835195121
2. Products
2.1 All sofas and furniture displayed on our website are subject to availability.
2.2 Colours and images shown are for illustration purposes only and may vary slightly from the final product.
2.3 Measurements may vary slightly due to manufacturing tolerances.
3. Orders
3.1 When you place an order, you are making an offer to purchase products subject to these Terms.
3.2 Orders are confirmed only once we send you an order confirmation email.
3.3 We reserve the right to refuse or cancel orders at any time due to stock issues, pricing errors, or suspected fraud.
4. Pricing & Payment
4.1 All prices are shown in GBP (£) and include VAT unless stated otherwise.
4.2 Payment must be made in full at checkout unless a finance or deposit option is agreed.
4.3 We accept payment via [Card, PayPal, Klarna, etc.].
5. Deposits (If Applicable)
5.1 Deposits are non-refundable once production or custom work has begun.
5.2 The remaining balance must be paid before delivery.
6. Delivery
6.1 We deliver across the UK mainland. Delivery charges will be shown at checkout.
6.2 Estimated delivery times are provided as guidance and may change.
6.3 Customers must ensure access is suitable for delivery (doorways, stairs, lifts).
6.4 Failed deliveries due to access issues may incur additional charges.
7. Customer Responsibilities
7.1 You must inspect products upon delivery.
7.2 Any damage or faults must be reported within 48 hours of delivery.
7.3 Items must be kept in original condition until issues are resolved.
8. Cancellation Rights (Consumer Contracts Regulations)
If you are a consumer in the UK, you have the right to cancel most online orders within 14 days of receiving the goods.
8.1 To cancel, you must notify us in writing by email.
8.2 You must return the goods within 14 days of cancellation.
8.3 Refunds will be issued within 14 days of receiving returned goods.
9. Exceptions to Cancellation
The right to cancel does not apply to:
- Custom-made or made-to-order sofas
- Items personalised to your specifications
- Goods that cannot be resold for hygiene reasons
10. Returns & Refunds
10.1 Returned items must be unused and in original packaging.
10.2 Return delivery costs are the customer’s responsibility unless the item is faulty.
10.3 Refunds will be made to the original payment method.
11. Faulty or Damaged Goods
11.1 Goods are covered under the Consumer Rights Act 2015.
11.2 If an item is faulty, you may be entitled to repair, replacement, or refund.
11.3 We may request photographic evidence before arranging collection or replacement.
12. Warranty
12.1 Sofas may include a manufacturer warranty of [12 months].
12.2 Warranty does not cover normal wear and tear, accidental damage, or misuse.
13. Limitation of Liability
13.1 We are not liable for indirect or consequential losses.
13.2 Our total liability is limited to the value of the products purchased.
14. Website Use
14.1 You must not misuse this website or introduce viruses or harmful material.
14.2 All website content remains our intellectual property.
15. Privacy
Personal information is handled in accordance with our Privacy Policy.
16. Governing Law
These Terms are governed by the laws of England and Wales, and disputes will be subject to UK courts.
17. Contact Us
If you have questions about these Terms, contact: